Effective as of May 5, 2017
WHAT INFORMATION DO WE COLLECT?
TAC may collect the following information from or about you:
Information You Provide To Us. When you register to use the Services, we collect information you provide to us. For example, we may collect your name, email address, birth date, gender, credit card information, billing address, ZIP code, and other personal information. In addition, we may collect information you provide to us when you create a user profile, set your preferences, contact our customer service department, or participate in surveys or promotions that we may offer from time to time.
Usage and Log Data. We collect information when you use the Services or view advertising relating to the Services. For example, this information may include your IP address, device, browser and software characteristics (e.g., type and operating system), geographic location, activity on the Services including information about the videos you view (e.g., show titles and episode names), page views, unique identifiers such as advertising identifiers (e.g., “ad-ID” or “IDFA”) and identifiers associated with cookies, and carrier information.
In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails, to collect certain types of information from your browser or device, check whether you have viewed a particular web page, ad, or email message, and determine, among other things, the time and date on which you viewed the Content, the IP address of your computer, and the URL of the web page from which the Content was viewed. We may also collect information via SDKs, such as advertising identifiers (e.g., “ad-ID” or “IDFA”) and information related to how mobile devices interact with the Services. We may use this technology, for instance, to analyze how you interact with Content and advertisements and to enable analytics or other features through mobile devices.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use the information we collect from or about you to improve and enhance your experience using the Services. Our use of such information may include:
- customizing the Content and advertising you view, customizing recommendations, and identifying the Content you share;
- conducting research regarding how well the Content and advertising perform;
- compiling aggregate data for internal and external business purposes;
- preventing potentially illegal or harmful activities, including fraud;
- protecting your and our rights;
- contacting you, including for promotional purposes;
- any other purpose that is disclosed to you at the time we collect the information or that is related to a request made by you.
Use of Payment Information. We use payment information, such as credit card numbers and billing ZIP code, to process payments from subscribers, to retrieve account information for a subscriber, to determine whether a subscriber is eligible for promotions, and to detect abuse of the Services.
Use of Location Data. In order to access certain Services from your mobile device, you may be required to share your device’s precise location data (e.g., latitude and longitude) with us. This enables us to provide you with Content related to your local area, depending on your subscription. This data may also be used to tailor advertising to you based on your location.
DO WE SHARE THE INFORMATION WE COLLECT?
Without limiting the foregoing, we may share the information collected from or about you in aggregated or de-identified forms with advertisers and service providers that perform advertising-related services for us in order to tailor advertisements, measure and improve advertising effectiveness, and enable other enhancements.
USE OF INFORMATION FOR ADVERTISING
We advertise the Services on our own and third party platforms and services. We also display advertisements from other companies on the Services, often enabling users to interact with the advertisements or click through to websites or other properties owned or operated by other companies.
You may opt out of receiving promotional communications from TAC, or from our sharing of your information for this particular purpose anytime by changing the preferences of your account with the Services. You may also opt out of certain promotional communications by clicking the “unsubscribe” link in a particular promotional communication. Please note that you cannot opt out from receiving all communications from TAC, including administrative messages, service announcements, and messages regarding the terms and conditions of your account because those may contain important information.
Some of the third parties that collect information from or about you on the Services in order to provide more relevant advertising to you on websites or within mobile devices participate in the DAA Self-Regulatory Program for Online Behavioral Advertising. This program offers a website and a mobile application called “AppChoices” which provides a centralized location where users can make choices about the use of their information for online behavioral advertising. To learn more and to make choices about the use of your information for online behavioral advertising on websites, please visit or here. Please note that if you opt out of online behavioral advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out. In addition, some of the advertisers and other service providers that perform advertising-related services for us may be members of the Network Advertising Initiative (“NAI”), a cooperative of online marketing companies that offers a centralized tool for opting out of interest-based advertising delivered by each of its member companies. If you would like to obtain more information about interest-based advertising and the NAI and make choices about their members’ use of information from or about you on websites, please visit. Please note that if you opt out of interest-based advertising using this method, this opt-out will only apply to the specific browser or device from which you opt out.
If you are a California resident, you may be entitled to request certain information regarding our disclosure, if any, of personal information (such as your name and contact information) to third parties who wish to contact you or send you promotional information about their products and services directly (as compared to when the third party is acting on our behalf or you have provided your personal information as part of a co-promotion by TAC and the third party). If you are a California resident and would like to request a copy of information regarding our disclosure to third parties for their direct marketing purposes in the preceding calendar year, please send us a letter at Attention: Legal Department, The Africa Channel, Inc., 5200 Lankershim Boulevard, Suite 750, North Hollywood, California 91601. If you are a California resident under the age of 18 and a registered user of the Services, you may request and obtain removal of content or information you have publicly posted on the Services. To make this request, please email us at firstname.lastname@example.org and include a detailed description of the specific content or information you would like to remove. Please note that this removal does not ensure complete or comprehensive removal of the content or information posted on the Services by you as there may be circumstances in which the law does not require or allow removal.
THIRD PARTY ACCESS POINTS
The Services may be provided or accessed through websites, applications and other means of access operated by third parties (collectively, “Third-Party Access Points”). The Services also may contain links to third-party websites or applications. None of these Third-Party Access Points, devices, websites or applications are operated by us, even if they contain our name or logo, and we are not responsible for the privacy practices of their operators. Accordingly, we recommend that you review their privacy policies.
RETENTION OF INFORMATION
If you terminate the Services or delete your account, please note that, after you terminate or delete your account, we may retain some information from or about you in accordance with applicable law, including for various legal, operational, accounting, and auditing purposes.